Large incumbent connectivity players in Brazil often overlook areas they deem too disenfranchised or remote to be profitable. Citizens are excluded from meaningful connectivity by the market economy. In response, over 11,000 small Internet Service Providers (ISPs) are bridging the gap, providing affordable internet to underserved regions, despite facing challenges in accessing capital and achieving sustainability. Many of these ISPs leverage FOSS to reduce network deployment and maintenance costs. Yet they encounter obstacles like technical knowledge gaps, limited support from software developers, and lower user-friendliness. This research will underscore the need to promote open technologies within the telecom sector, highlighting its potential to empower small ISPs, enhance their sustainability, and expand access to reliable, affordable internet across the country.